At The Archives Jewelry & Gift Store, we strive to get your orders to you as quickly and safely as possible. Please review our shipping options below:
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Standard Delivery (Local - Accra)
Express Delivery (Same Day - Accra Only)
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Regional Deliveries (Outside Accra – Ghana Only)
We deliver nationwide using trusted courier partners:
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International Shipping
We offer worldwide shipping through:
Once your order is processed and shipped, we will provide tracking information via email or WhatsApp.
Please Note:
DELIVERY, TRACKING & CUSTOMER RESPONSIBILITY
At Archives Ghana, we work closely with our delivery partners to ensure orders are delivered safely and efficiently.
To help us deliver your order successfully, customers are responsible for providing accurate contact and delivery information and remaining reachable after dispatch.
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CUSTOMER RESPONSIBILITIES
Please ensure:
• Your contact number is active and reachable.
• Your delivery address is accurate and complete.
• You are available to receive calls from the rider or delivery company.
• You monitor your order after dispatch.
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FAILED DELIVERIES
If a customer cannot be reached, provides incorrect information, or is unavailable to receive their package:
• Delivery may be delayed.
• The package may be returned to the delivery hub or our store.
• Additional delivery charges may apply for re-dispatch.
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ORDER TRACKING & REPORTING
Customers are responsible for notifying Archives Ghana if an order has not been received.
Any delivery concerns must be reported within 14 days of dispatch.
This allows us to investigate with our delivery partners while records and package movements are still active and traceable.
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UNCLAIMED OR UNREPORTED ORDERS
Archives Ghana cannot guarantee recovery, replacement, or refunds for orders reported after the 14-day reporting period.
Delays in reporting significantly reduce our ability to trace, recover, or investigate missing packages with delivery providers.
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LIMITATION OF LIABILITY
Archives Ghana will make every reasonable effort to assist with delivery issues.
However, Archives Ghana cannot be held responsible for losses, delays, or failed deliveries resulting from:
• Incorrect delivery information.
• Incorrect contact information.
• Unreachable phone numbers.
• Failure to respond to delivery attempts.
• Failure to report delivery issues within the stated timeframe.
Thank you for helping us ensure smooth and successful deliveries.